How to Order

A step-by-step tutorial on how to order products from

Payment and Billing

All products are priced in US dollars unless otherwise indicated. We accept Visa and Mastercard for on-line orders. For phone orders, we accept Visa, MasterCard and checks.

All on-line credit card transactions are processed in US dollars, but we do accept Canadian, and other currency credit cards.

Account information on your credit card bill should say EOA Scientific.


  • Home Study License: For one computer in one home.
  • Single CD License: For one computer in one school, and can be used for any number of students on that computer, but it cannot be networked for other computers.
  • Labpack of 5 CDs License: For one computer for each CD, and also cannot be networked.
  • Network License: Allows full use on a school network by any number of client computers. The Network License CD may also be copied onto the Network server computer hard drive.

Order Acceptance Policy

Your receipt of an electronic or other form of order-confirmation does not signify our acceptance of your order, nor does it constitute confirmation of our offer to sell. EOA Scientific reserves the right at any time after receipt of your order to accept or decline your order for any reason. We may require additional verifications or information before accepting any order.


Shipping Information

1. Your credit card will not be charged until you have agreed to the costs, including shipping costs.
2. We use UPS ground rates, which provides the fastest service for the lowest price that allows tracking to assure delivery of your products.
3. In order to calculate the shipping costs, you must put in an accurate shipping address.


We offer free shipping of home study products to most locations within the contiguous United States and the 10 Provinces of Canada.
We use UPS Standard and Express Post service and packages are usually received within 5 to 10 business days.

Our Express Service

We offer Express Shipping to most locations within the contiguous United States and 10 Provinces of Canada. If requested, items will be shipped Express and are normally received within 24 hours. This service costs an additional CDN$10 for orders shipped within Canada, and US$10 for orders shipped to the U.S.
Please email us for orders outside the stated regions and we will quote a shipping price.

Return Policy

Email, include the title of your product, date of purchase and your reason for return. In most cases, you will be issued a Return Authorization (RA) number. Make sure your RA number, return address and the words "return of goods" are written clearly on the outside of the returned item's packaging. EOA will not accept delivery of returns without such identification. Returns must be shipped prepaid. Once goods are received in satisfactory condition, a credit will be issued. Credit will be reduced by shipping costs.